Once dispatched from our UK warehouse, via Royal Mail. Your order will typically be delivered within 2-4 working days from despatch. Please note that delivery times may vary based on your location.

No, our golf clothing is exclusively available in our golf online shop. We have made this decision to provide our customers with a direct and personalised shopping experience, ensuring the highest quality products and services.

We offer a 30-day return policy for all our products. If you are not completely satisfied with your purchase, you can return the item within 30 days from the date of delivery, provided it is still in brand-new condition.

We value partnerships with professional golfers and influencers. Please reach out to our marketing team through our contact page or email marketing@koigolf.co.uk. We would love to discuss potential collaborations, sponsorships, or ambassador programs.

We welcome collaborations with the press. For media inquiries, press releases, product features, or interviews, please contact our PR team via our press@koigolf.co.uk email or the contact us form on our website

We pride ourselves on fast processing times. All orders placed before 2 pm (UK time) will be dispatched the next working day from our UK warehouse.

Once dispatched from our UK warehouse, your order will typically be delivered within 2-4 working days. Please note that delivery times may vary based on your location.

All orders are shipped via Royal Mail, a trusted and reliable postal service provider.

No, we offer free shipping on all orders, regardless of the size or value of your purchase.

Yes, we provide tracking information for all orders. You will receive a tracking number via email once your order has been dispatched

Yes, we offer international shipping to select countries. Please note that additional delivery charges and longer transit times may apply.

If you're unavailable at delivery, Royal Mail will leave a delivery notification and provide instructions for collecting or arranging re-delivery.

Please contact our customer support team via info@koigolf.co.uk if your order hasn't arrived within the expected delivery period. We will investigate the issue and provide a resolution as soon as possible.

Unfortunately, we are unable to change the delivery address once the order has been placed. Please ensure that the provided address is accurate before confirming your purchase.

We offer a 30-day return policy for all our products. If you are not completely satisfied with your purchase, you can return the item within 30 days from the date of delivery, provided it is still in brand-new condition.

Yes, customers are responsible for the return shipping costs. We recommend using a tracked and insured shipping method to ensure the safe return of the item.

To initiate a return, please contact our customer support team with your order details. They will guide you through the return process and provide you with the necessary instructions.

Any item that is still in brand new condition, with all tags and packaging intact, is eligible for return. We cannot accept returns for
used, damaged, or customised items.

Once we receive the returned item, our team will inspect it to ensure it meets the return criteria. After verification, we will process the refund within 3-5 business days.

Unfortunately, we do not offer direct exchanges. You can return the item and place a new order for the desired size, colour, or style.

If you receive a damaged or defective item, please contact
our customer support team immediately. We will assist you in resolving the issue promptly and provide a replacement or refund.

We value partnerships with professional golfers and influencers. Please reach out to our marketing team through our contact page or email marketing@koigolf.co.uk. We would love to discuss potential collaborations, sponsorships, or ambassador programs.

By partnering with us, you gain exposure to our dedicated golfing community. We offer opportunities for brand promotion, exclusive discounts, product collaborations, and cross-promotion on our social media platforms

We consider factors such as engagement, audience demographics, content quality, and alignment with our brand values. Please provide your social media handles, website, or portfolio for our team to review.

Absolutely! We offer customisation options for golf clothing, including branding, logos, and special designs. Contact our team to discuss your specific requirements and receive personalised solutions.